How to Vet Quality HVAC Companies

Have the recent temperatures indicated the need for a heating system evaluation or repair? Are you looking to schedule a cooling service such as a new AC installation or upgrade? For HVAC repairs, maintenance or other services, it's important to vet quality HVAC companies as part of your preparation for this upcoming work. In this guide, find out how to do so and why an HVAC company near you might be the best choice for the safety of your home and the happiness of your household!

Vetting Quality HVAC Companies Near You: 5 Essential Evaluation Steps

To ensure that you find the most reliable and reputable company, it's best to vet HVAC companies in advance. Having an established relationship with a company that you've already evaluated provides better peace of mind amidst the challenging conditions of an emergency, as well as routine inspections, maintenance and repairs. Here are 5 checkpoints to consider as you search for an HVAC company to which you may entrust your home and loved ones:

1. Licenses, Certifications and Insurance: Evidence of licenses, certifications and insurance confirms that an HVAC company has the expertise and legal ability to perform heating and cooling tasks. This information may be present on a company's website or available for confirmation upon request. For example, in addition to our current licenses, Snappy Services lists its BBB Accreditation and highlights being NATE trained and certified and manufacturer trained. With the addition of insurance, a company is further prepared to protect your property and family, as well as their team and business, during work.
2. Transparency: From estimates to services to licenses, HVAC companies should be as clear as possible, so that you are clear on what to expect in working with them. For example, Snappy provides Georgia licenses for all of the services that we provide on the company website. By way of initial interaction with a particular company and by a company's website, that company's approach to sharing information, collaborating with customers and overall communication should be evident.
3. Ratings and Reviews: Explore many different review and rating sources to learn more about potential HVAC companies. For example, companies may share client reviews on their websites, along with Google. If you don't see any available client feedback or a company won't provide references upon request, this lack of availability may be a red flag. Additionally, reviews not only provide insight into the kind of work that the company does but also about how they treat their customers throughout the process. Checking out multiple rating and review sources offers a more comprehensive view of customer experiences.
4. Experience: While years of experience in the profession isn't the only indication of highly qualified and reputable HVAC companies, longevity is often a sign of reliability and skill in the industry. The scope of available services also indicates a comprehensive understanding of HVAC needs and the company's ability to fulfill any needs that may arise.
5. Professionalism: An HVAC company's website and client feedback, as well as your own firsthand experience on the phone or via email, will reveal the professionalism of a quality provider. Look for indications that a company is client-centric. Signs like the availability of upfront pricing, financing and special offers shows an understanding of the kind of investment home care services require. For example, the Snappy Savings Club is a membership program that offers exclusive benefits and peace of mind in terms of ongoing coverage and care for your home. The speed at which you receive a response, the depth of explanations regarding a potential service and the type of communication and courtesy evident in that correspondence often reflect what will occur during scheduled service.

Benefits of Choosing an HVAC Company Near You

As you vet potential HVAC companies near you in the Atlanta and Marietta area, you'll find a range of providers from national services to local family-owned and operated businesses, like Snappy Electric, Plumbing, Heating, and Air. In addition to the suggestion from home care resource, Angi, about comparing quotes as part of the final decision-making process, here's why choosing a local HVAC company may also impact this decision:

• Locally-owned and operated companies not only have specialized expertise in the unique climate, codes and regulations and other area considerations but are often particularly invested in the communities that they serve. In addition to ensuring their reputation for quality work and exceptional customer service in the community, companies like Snappy may also give back to their communities in other ways. For example, as part of the #SnappyCares effort, the Snappy Electric, Plumbing, Heating, & Air team gives monthly donations to nonprofit organizations, youth sports and other groups that make a difference in their communities.

• Since they are located in the communities that they serve, local HVAC companies are better able to provide prompt, personalized and dependable service. This quality is especially vital in the event that emergency services are needed. However, availability and accessibility in addition to professionalism also form the foundation for lasting relationships between a company and its clients. Consequently, trusted local HVAC companies can be counted on for routine heating maintenance, AC repair, inspections and other services that may be needed throughout the year.

If you are currently vetting quality HVAC companies for your home in Marietta, Atlanta or one of the surrounding communities, please contact Snappy Services today with any questions about our company or our services. Make sure to check out our current coupons as you make your plans to request an upcoming service.